Privacy Policy

Personal data collection:

If you visit any domain or subdomain of myTpen.app or log into your account, we collect and process your Personal Data such as email address that is necessary to enable your informational use of these domain.  We process your Personal Data to maintain our website’s stability and security.

‘Personal Data’ is any information that relates to an identified or identifiable natural person, such as your name or email address. In exchange for our services, when you visit our website or communicate with us, we may process Personal data related to you (‘Your Personal Data’)

Data of minors:

We do not knowingly collect personal identifying information from children under the age of 16 and will delete all personal identifying information collected from a person under the age of 16 as soon as possible after becoming aware of it. To create a myTpen account you must be at least 16 years old. All support requests for somebody under the age of 16 years old should be created by and in the name of a parent or legal guardian. By using this Site and any myTpen products, you are representing to us that you are at least 16 years old or have the permission of a parent or guardian.

User files:

We do not store any of the user uploaded files as well as the processed output files.

Use of our services via third-party services:

You may be able to access our services and upload user files via third-party services, such as Dropbox and Google Drive. For this purpose, you do not have to create a user account with us or provide your login credentials for the third-party service or application. Rather, we will let you access our services with an authorization token (aka “OAuth token”) from the third-party service provider confirming that you are a valid user of their service. We process this information to enable your use of our services.

User Account:

If you create a myTpen account (including for a free trial of our services) via our website, we process your email address and the password you choose at registration. You can also create a user account for our services using your pre-existing Google account and use that third-party platform’s credentials to log in to your user account with us. If you choose this option, you allow us to request and use some of Your Personal Data from the third-party account.

Communication, including customer support:

When you communicate with us via email, including for customer support, you provide us with your email address and may provide us with your name, contact details, and other Personal Data, including the content of your email. We process this information to answer your request. We may send you our newsletter or other marketing emails, generally only with your consent. However, where you have already purchased products and/or services from us, we may inform you about our similar products or services via email where we have informed you of such a possibility in advance and allowed you to refuse it. Please note that you can opt out of such email communication by clicking on the unsubscribe link at the end of each marketing email.

Information protection:

Ensuring the safety and security of our service and your Personal Data is a priority. We use appropriate technical and organizational measures to protect your personal data. myTpen maintains a secure IT environment and has measures in place to prevent unauthorized access to it. Passwords are only stored in encrypted (hashed) form, never in plain text.

Information usage:

We use your Personal Data to provide you with high-quality services. Your privacy is our priority. We would not use your Personal Data for any unlawful purposes.

Information sharing:

We do not share, sell your Personal Data or give it to spammers. We may share your Personal Data with the following categories of recipients as necessary:

External services providers (e.g. hosting providers, software and software as a service provider, email service, email verification and email analytics providers, providers for error logging and service development, customer support providers, survey and user feedback providers and marketing providers), for legal reasons. We have a legitimate interest to use external providers to ensure that we can provide our services in a professional and user-friendly manner and with a high level of service quality .

Data Transfer:

We connect the world to our app myTpen. To make that possible, your Personal Data may be transferred to or accessed by entities around the world, including companies, to perform processing activities such as those described in this Privacy Policy in connection with your use of our products and services. Apple complies with laws on the transfer of Personal Data between countries to help ensure your data is protected, wherever it may be.

Other technologies:

We may use cookies for functional purposes without your consent, or for analytical or advertising-related purposes.

Cookies for functional purposes:

We use cookies or similar technologies that are technically necessary to operate our website or provide its basic functions, or keeping you logged in (if you want that). These cookies allow us to operate our site, maintain its security, and provide its key functions. We process Your Personal Data to provide our website to you and based on our legitimate interest to ensure its security, a smooth user experience and smooth access to these key functions.

Cookies for analytical purposes:

We may use cookies or similar technologies to better understand your use of our website. For example, they help us track the number of visitors to our website and see how users move around our website. This helps us improve the way our website works, for example, by ensuring that users can find what they are looking for. Some of these cookies may be placed by third-party providers.

Change in Privacy Policy:

Changes to this Privacy Notice may occur and  if we make any material changes, we will provide you with additional notice (such as by adding a notice on the website, or by sending you an email notification). We may occasionally make changes and corrections to this Privacy Notice. Please check this Privacy Notice regularly to see the changes and how they may affect you.

If you have any requests concerning our processing of your Personal Data or any queries with regard to these practices, please contact myTpen at support@mytpen.app

myTpen.app is made available by Growave Technologies Private Limited, a private company established under the laws of India having its registered office at 2/36 Azad Nagar, SS Nagar, Suramangalam , Salem 636005, Tamilnadu.